PRESS RELEASE – 20th March 2019

Updated 22/07/2019

PRESS RELEASE – 18th July 2019

All Hallows Healthcare Trust, nursing home transfers to NorseCare

Since All Hallows Healthcare Trust announced in March that it is likely to close it has been working with interested organisations to identify and agree how its five services could be transferred to new providers to enable continuity of care for service users and continuity of employment for staff.

The final service, All Hallows nursing home in Bungay, has today transferred to NorseCare.

Residents of the nursing home will continue to receive care, predominantly from the same carers as before, but under the new management of NorseCare. All Hallows’ trustees are pleased that they have been able to make the transfer to an organisation with an excellent reputation.

As a result of this final transfer arrangement, the majority of the trust’s services have moved to new management with users receiving continuity of care and the staff transferring with protected terms and conditions of employment.

All Hallows has a long and proud history and it is with great sadness that the last service closes. The trustees of All Hallows would again like to record their enormous thanks to their caring, loyal and hardworking staff and for all of those who have given so much support and so many kind donations to All Hallows over its long history.

PRESS RELEASE – 17th June 2019

Daycare and Meals on Wheels services at All Hallows Healthcare Trust

Agreement has now been reached between All Hallows Healthcare Trust and Empanda Care and Support CIC (Community Interest Company) that it is the preferred provider for the transfer of the operation of All Hallows Day Care services.

Detailed planning for the transfers is now proceeding at pace, but it is planned that Empanda will take over responsibility for all day care services at the beginning of July.

The transfer means that day care services will continue to be delivered to people without a break on the same premises and by the existing All Hallows staff who care for them now. These staff will transfer to Empanda Care and Support CIC.

Empanda Care and Support CIC are a not-for-profit social enterprise company who provide a range of care activities locally. They also run a day care centre in Brandon.

With regard to the Meals on Wheels service, it is with great sadness that All Hallows Healthcare Trust announces that it has been unable to find an organisation to take over the service. As a result, the service will be closing at the end of June.

Commissioners from Norfolk and Suffolk County Councils are working hard to help clients find alternative provision, which will include details of other Meals on Wheels providers. Anyone who wishes to have a further conversation with either Norfolk or Suffolk Social Care is being fully supported through individual conversation about their needs.

The closure of the service results in 4 staff being made redundant.

The other services affected by the closure of All Hallows Healthcare Trust include home care, hospital and nursing home. Those who receive home care now have care provided by Nightingale Care and those in the nursing home will receive care from NorseCare in the near future. The hospital closed on May 14 with all patients now settled in new care premises. Commissioners will work with the community to develop future plans for the hospital site.

James Bullion, Executive Director, Adult Social Services at Norfolk County Council, speaking on behalf of all commissioners, said: “When All Hallows announced it was closing it was our responsibility to ensure that those who received care would continue to do so with no breaks in their care.

“Working with All Hallows and health and social care commissioners, we have found high quality replacement care for those people living at the nursing home, or receiving care services in their own home or via the day service.

“It is disappointing that we haven’t been able to find a provider who will take on the transfer of the meals on wheels provision. We will work with existing clients and suggest alternative providers of meals on wheels or support so that people do not go without a hot meal.”

PRESS RELEASE – 8th May 2019

All Hallows Healthcare Trust, trustees confirm future arrangements

Since All Hallows Healthcare Trust announced on March 20 that it is likely to close it has been conducting a 45 day staff consultation on staff redundancies. It has also been working with interested organisations to identify and agree how any of its five services could be transferred to new providers to enable continuity of care for service users and continuity of employment for staff.

The trustees have now considered the trust’s position after the completion of the staff consultation.

No additional funding had been identified which would change the trust’s financial position i.e. the trust is unable to balance income and expenditure for more than the very short term. Sadly and reluctantly the trustees have agreed that All Hallows Healthcare Trust must be wound up.

Agreement has now been reached between the trust and NorseCare Ltd. that it is the preferred provider for the transfer of the operation of All Hallows Nursing Home and with Nightingale Homecare that it is the preferred provider for the transfer of All Hallows’ homecare services. Detailed planning for the transfers is now proceeding at pace.

Discussions over the transfer of the provision of daycare and meals on wheels services to another local provider are continuing positively and it is hoped that it will be possible to announce the preferred partner in the near future.

As a result, 90% of the trust’s service users will receive continuity of care and the staff providing it will transfer to a new provider with protected terms and conditions of employment.

Staff not involved in a potential transfer to a new provider have been served with a final redundancy notice and will leave the trust as it closes.

There remains an organisation interested in taking over the hospital site but no proposal has been received. The trustees have therefore decided that the hospital service will close when current patients have been safely transferred to appropriate new care arrangements.

All Hallows has a long and proud history and the trustees have taken these decisions with great sadness. They would again like to record their enormous thanks to their caring, loyal and hardworking staff and for all of those who have given so much support and so many kind donations to All Hallows over its long history.

PRESS RELEASE – 25th April 2019

All Hallows Healthcare Trust, future service arrangements

Since All Hallows Healthcare Trust announced on March 20 that it is likely to close, it has been working with interested organisations to identify and agree how services can be transferred to new providers to enable continuity of care for service users and continuity of employment for staff. Discussions have progressed well.

Agreement has now been reached between the trust and NorseCare Ltd. that it is the preferred provider for the transfer of the operation of All Hallows Nursing Home. Residents of the nursing home will therefore have their care maintained without disruption or a break in care.

Agreement has also been reached with Nightingale Homecare that it is the preferred provider for the transfer of All Hallows’ homecare services. Clients of the homecare team will therefore have their care maintained without disruption.

There are also ongoing discussions to transfer the provision of daycare services and meals on wheels to another local provider. These discussions are progressing well and it is hoped that this transfer will follow the same timetable as NorseCare and Nightingale Homecare, with daycare and meals on wheels provision continuing without interruption.

The potential transfer of the hospital is also still under discussion with an interested provider. This is not as developed but work continues, and there will be further announcements as arrangements are confirmed.

John Chapman, Chair of the All Hallows trustees said: “I am pleased that there will be continuity of care for 90% of the people All Hallows currently cares for, and we are continuing to seek this for all.

“Preserving the high quality care we are known for has been a priority for us since we first announced the likelihood of the need for All Hallows to close. We are very pleased to have found successors who met our strict criteria and we look forward to concluding arrangements with them and commissioners.”

Cath Byford, deputy chief officer and director of commissioning at the NHS Great Yarmouth and Waveney CCG, who speaks on behalf of health and social care commissioners, Suffolk County Council, Norfolk County Council and South Norfolk CCG, said: “The priority of All Hallows and the health and social care commissioners has always been the care of those who receive support from All Hallows and ensuring that there is no break in this care.

“It is good news that high-quality providers have been selected to continue the provision of home care services and the nursing home. These preferred providers have reached the agreed criteria of commissioners and All Hallows.

“As an independent charity, it was the decision of the board of trustees at All Hallows to decide the new providers. As commissioners, once the decision has been made by trustees we advised the board on fundamental quality assurances, in particular the CQC rating and only those rated good or above were considered.

“We await the decision of the trustees in regard to their decision on the hospital provision. We will continue to work with service users so they are informed and supported during the transition of services.”

PRESS RELEASE – 20th March 2019

Dear supporters of All Hallows Healthcare Trust,

It is with enormous sadness that All Hallows’ board of trustees has to announce that All Hallows Healthcare Trust and all of its services are likely to close, subject to staff consultation. They have been forced to accept that it is now impossible to balance income and costs on an ongoing basis.

All Hallows has a proud history of serving the local community over the last 147 years but despite impressive development and improvements over the last 18 months e.g. achieving GOOD CQC ratings in all departments and developing new services, we cannot see a way to remain open as reserves are running out.

There will now be a 45 day formal process of consultation with staff. The care and future of our patients/residents/clients remain of paramount importance to us and so we are engaged in detailed planning with their commissioners of care to identify and arrange alternative care for them and to minimise disruption to them. We will continue to communicate directly with them and their families over the coming weeks so that we can satisfy all of their needs.

The board of trustees would like to record their enormous thanks to their caring, loyal and hardworking staff and for all of those who have given so much support and so many kind donations to All Hallows over its long history.

In any one day over 250 people receive care from one of the All Hallows’ services.

Approx. 280 staff are employed across the trust.

The care commissioners, who have a statutory duty to provide health and social care to those currently receiving support from All Hallows, include Suffolk County Council, Norfolk County Council and the NHS Great Yarmouth and Waveney CCG. For commissioner enquires contact Kate Dodd, communications manager, Suffolk County Council, on 01473 260669 or kate.dodd@suffolk.gov.uk