Your Comments

Your Comments

We take account of what our patients and their families say to help us continually develop our services to exceed their expectations. Below are just a few of the comments we have received:

All Hallows Hospital

Thank you so very very much to every single one of the staff at All Hallows Hospital, and thank you so much for looking after me and cheering me up. You are all amazing people and I will come back and visit!

Special thank you to all you lovely nurses. On behalf of my family I would like to thank you all for the way you looked after my Jack. Jack was always telling us how good you were to him and to us. You are all very caring as a team which we appreciated.

I just wanted to say thank you for the care, concern and compassion that you showed to Shirley.

None of you could have done more to make dad and more comfortable than you did and for that we will be forever grateful.

All the staff were outstanding and caring, nothing was overlooked.

I just want to say a big thank you for feeding me well! The food I thought was really good and tasty. Also the staff overall are really lovely and kind.

It’s been like a hotel – thank you so much for all the wonderful care you have all given me. I feel like I can now go home and cope on my own with a little visit from the district nurse. Lovely, lovely staff.

When I came I wasn’t eating and losing weight – the kitchen staff took great care and got me eating again (tempting me with Scampi & chips). I would like to thank each one personally – but can’t, so thank you all so much, special thanks to my physio.

Nurses very helpful at all times, they would make a cup of tea at 5 in the morning.

This is not a criticism merely a suggestion, bearing in mind it may not be possible because of staffing, those patients who do not have visitors may like a spin round the garden on a nice summer’s day.

I would like to say a huge thanks to everyone who helped my stay to be such a comfortable and enjoyable experience. From the cleaners, water jug boy, tea ladies and man, nursing assistants/nurses to the sisters and Matron, all were brilliant. It was so nice to be able to discuss my concerns and fears with the staff, all of whom had time to talk. It was such a refreshing change to my stay in the N&N. To be able to see the same friendly, cheerful faces on a regular basis was wonderful. I am sure your high standard of care certainly helped me recover so quickly.

On behalf of my husband we think the place is wonderful and I thank you all from the bottom of my heart – God bless you all. I would like to add my great appreciation for the care and concern shown to my emotional state, for the very kind care and understanding and support which I have received from your excellent nursing staff.

Everyone from Matron to the cleaners were exceptionally kind and comforting, nothing was too much trouble and more importantly, following her long stay with you, her fear of hospitals disappeared. The staff made the hospital feel more like home and as such helped her to a more speedy recovery.

 

Physiotherapy Department 

Shilu works wonders…life is what it should be!!

Without your support I don’t think I would have worked so hard. Val you are a brilliant Physiotherapist.

Excellent treatment I received was effective, pleasant and by continuing the recommended regime has 90% cured the problem. I am well satisfied!

EXCELLENT treatment and care from Louise. I feel much better now.

From the onset, the clinic’s atmosphere was welcoming, friendly and professional and we were treated with respect and with dignity throughout. All the treatment was explained fully and clearly and we were encouraged to ask questions, which were answered comprehensively. Understanding the reasons behind the exercises and the benefits of procedures was instrumental to the speed of our recovery and unique, in our experience, to the All Hallows Physio Department.

Thank you so much for all your support and encouragement over the last year, my shoulder is majorly improved and I’ve lost 3 stone!

Very pleased with advice given-had to work at it, but outcome was excellent.

My arm/shoulder/neck problems had been extremely painful for many months. The treatment at AHH was not rushed and staffs were caring and supportive.

A very good service offing prompt treatment locally. The condition is likely to have deteriorated had I not received such a quick effective treatment.

Long Term Care Unit

The love and dedication given to all the residents and the care they receive is amazing I consider us very lucky to have All Hallows.

Thank you so much for caring for Rose at this difficult time. it is a huge comfort to know she is safe.

All Hallows has a peaceful, restful atmosphere. The staff are caring and sympathetic. The building and facilities are well-maintained; we particularly enjoy the excellent sensory room and extensive, well designed gardens in which to relax.