We take account of what our clients and their families say to help us continually develop our services to exceed their expectations. Below are just a few of the comments we have received:
Meals on Wheels
Thanks to All Hallows Homecare Team and the driver for arranging a meals on wheels service for myself and my husband. Also thanks to the kitchen staff for the standard and presentation of the meals delivered.
I would like to thank you most sincerely for all the help you have provided over the past few weeks but have reached the stage where I can manage my own meals. Please pass on my thanks to all the Kitchen Staff and also your drivers for delivery who have brightened up my day.
With out the Homecare teams support over the last 7 or 8 years the following would not have been possible; Mum and Dad to remain in their home of 50+ years. From the detection of dementia related medical problems All Hallows were involved in the care plan. At times it seemed we would have to find a place in a residential home, however with support, utterly wonderful attention and a calm approach we achieved the impossible – thank you to you all for all you have done and for your good humour when it seemed impossible.
On behalf of my sisters, I just wanted to thank all the All Hallows team for their wonderful help given so cheerfully and so full of care over the last few years, the meals on wheels team, the befriending team in the shape of the wonderful, lovely Angela and all the staff at All Hallows Hospital and the St Elizabeth Hospice team. The care for my Mother and kindness to us over my Mothers last 8 days made those last few precious days bearable, and my sisters and I are so grateful for that. “The staff are pleasant at all times and very professional and take very good care of me.
I would like to thank the teams who attended to the needs of my father in his final days on earth. He was a proud man so thank you for treating him with dignity and respect. I’m particularly grateful for the care you took to make him comfortable on that last day. He went to Heaven peacefully in the arms of my mother.
The care home service from All Hallows has been fantastic. We started off with John who helped Mum get out and about. Meals on Wheels were great, it showed us how much our Mother needed them and help with form filling. She loved the puddings. Your team has been very flexible with our needs as these have changed. Angela was ours and our mothers saviour. We cannot thank her enough for her kindness, care and professionalism. Thank you to your team for helping us to keep Mum at home for so long. The service was there when we needed it, so a big thank you.
I thought the care that my late mother got was excellent, they were also lovely very caring and very good to all of us we were very involved with her care in the last 10 days of her life. Waveney was so lovely very caring excellent with our Mum, she was a great support to us as they all were, anything we wanted or needed for Mum it was sorted. Thank you all again for looking after our Mum and Nanny .